ZENTRALBEREICH Neuenheimer Feld Payment system
ZNF customer card
The ZNF customer card lets you use the services of all departments of the SERVICE CENTRE Neuenheimer Feld (ZNF) easily. If you shop in the ZNF shop, for example, all you need to do is present the card – and you can then simply take the goods with you. You can also make your purchases online via the ZNF shop with your card and access code.
FAQ ZNF customer card
How to get a customer card?
If you do not yet have a customer card, simply call the department Finance phone no +49-6221-54-16830/16831 or email finanzen@znf.uni-heidelberg.de. Once you return the registration form provided there, your card will be created for you. You may have it mailed to you or – in urgent cases – collect it from the department Finance directly (Im Neuenheimer Feld 327, Room 122).
How long will the customer card be valid?
The customer card may be used until the end of the calendar year. It will be rendered void automatically when the new year starts. You will not need to take any action to use this service beyond the end of the year, however. The department Finance will mail the card for the subsequent year to you in mid-December. Simply sign the enclosed receipt form and send it back to us – and nothing will stand in the way of your usual use of the card.
What to do if I lose my card?
Please call the SERVICE CENTRE’s finance department at once:
phone no +49-6221-54-16830/16831 or email them at
finanzen@znf.uni-heidelberg.de to let us block the card.
You can apply for a new card at the same time.
Can I only use one card per employee / department?
No, several cards can be issued per employee / department (e.g., for different cost centres). You are also free to have one card used by several employees.
If in doubt, is it sufficient to simply state the card number?
It is not. For reasons of security, the card must be presented with every use.
How will the services rendered be invoiced?
Invoices usually will be issued three to four weeks after the end of the month in which the service was utilised. The amounts will then be debited from the cost centre associated with the respective card. If a justified complaint is raised, the correction will be posted with the next invoice.
Our friendly team will be happy to help you.
phone no +49-6221-54-16830/16831 06221-54-16830/16831/16832
finanzen@znf.uni-heidelberg.de
Opening hours department finances
Monday - Thursday
08.00 - 12.00 a.m.
13.00 - 15.00 a.m.
Friday
08.00 - 12.00 a.m.